walter services - the name stands for tradition, the company stands for innovation.

About us
Experience meets commitment.

We are the brand that big brands trust. You’ll soon see why. As a pioneer in the field of customer service, walter services combines almost four decades of experience with the spirit of a startup. We are creative, innovative and committed thanks to our network approach, our principles and particularly the people who work at walter services.

Management by passion.

Customer service is a job like no other. You need passion, expertise and special communication skills to be an innovative and reliable partner. You also need a well-established management team that brings together all these skills and has many years of experience working on demanding, large-scale projects as well as in corporations with successful brands.

Safety first!

Some call it compliance, for us it goes without saying. There are only a few of certified compliance officers in Germany, and one of them works for walter services. Only if we do our jobs in a reliable, trustworthy and professional manner, can we offer our clients the degree of integrity and safety that you expect from us.

Strengthen your strengths.

As we work together with renowned partners, we can offer technically innovative and sustainable solutions for any project. We trust in national and international companies who lead the way in their respective fields – for example, Hewlett Packard, mycom, Vodafone and Avaya.

Cloud Services
The High-Security Cloud.

Data protection and data security redefined. With walter cloud services, we combine our personal high quality and security requirements with those of a modern, flexible cloud service provider. Find out more about the new German cloud provider!

Where service is at home.

Flexible and always available. With its modern work@home concept, homechannel24 has everything that short-term peak management requires at short notice. More than 150 employees, our peak alert app and a vast portfolio of high-quality services allow customer service around the clock. No matter how early or late you need us, if you need us at short notice or if you need us for a short period or longer – we’re here to help.