Meinolf Brauer has been Managing Proprietor of the walter services group since August 2015, where he had already taken over management as Chief Executive Officer (CEO) in January 2014. With skill and passion, the 48-year old brought back the company's strength and future-oriented vision with insolvency protection proceedings and restructuring. No wonder, he's a pioneer of modern customer service in Germany:
As CEO, from 2003 to 2013 he was responsible for founding and setting up Vivento customer services, one of the subsidiaries of the Deutsche Telekom AG, in the field of customer care with over 7,000 employees. In the employee union, Brauer was also COO of Vivento from 2009 and managed the central employee and service provider of DTAG, the operative business with around 9,000 employees, as well as the field of sales and marketing.
Between 1995 and 2003, he was in a management position for different departments and fields, several of these years were spent as manager of the field Customer Care Business Customers. Meinolf Brauer studied in the USA, France, Spain and Great Britain, where he completed his Master's degree in Business Administration.